FAQs

What time is check-in and check-out?

Check in time is 1400hrs (2pm) AEST. Early check in may be available depending on availability, however cannot be guaranteed. Should your room be ready for check-in prior to 1400hrs we will gladly check you in. Alternatively, we do offer complimentary baggage storage options on site.
Check out time is 1000hrs (10am). Late check outs are subject to availability and may incur additional charges.

Do you have free WiFi?

We know how important WiFi is when you travel, which is why our guests can enjoy free WiFi when they stay with us.

Where do I park my car?

Our guests always enjoy free secure parking at Pavilion on Northbourne, because we know it’s the extra touches that matter.

Do you have coach parking?

Coach parking is provided on site at the hotel free of charge.

Do you have room service?

The hotel is pleased to provide 24 hour room service

Do you have a pool and / or gym?

A pool to cool off in, and a gym so your regular exercise regime isn’t interrupted while you are travelling, is available at Pavilion on Northbourne. The outdoor pool is open daily for all guests, and the gym, located on Level 2 is open between 600hrs/6am to 2100hrs/9pm.

Can you smoke in the rooms?

Pavilion on Northbourne is a non-smoking hotel and smoking in the internal suite is not permitted. Fines will apply to guests who do not adhere to this policy.

Are pets allowed?

Pavilion on Northbourne does not permit pets. If you have an animal onsite at the hotel it is considered a breach of your accommodation conditions and you will be asked to leave or remove the animal.

Guide dogs are permitted and must have a medallion on their collar with the registration number and the owner must also carry a laminated pass (with the owner and dog’s name). Guide Dogs are required to be harnessed in public areas. Please advise ahead of time if you will be travelling with a Guide Dog.

Have a Question for Us?

FAQs

What time is check-in and check-out?

Check in time is 1400hrs (2pm) AEST. Early check in may be available depending on availability, however cannot be guaranteed. Should your room be ready for check-in prior to 1400hrs we will gladly check you in. Alternatively, we do offer complimentary baggage storage options on site.
Check out time is 1000hrs (10am). Late check outs are subject to availability and may incur additional charges.

Do you have free WiFi?

We know how important WiFi is when you travel, which is why our guests can enjoy free WiFi when they stay with us.

Where do I park my car?

Our guests always enjoy free secure parking at Pavilion on Northbourne, because we know it’s the extra touches that matter.

Do you have coach parking?

Coach parking is provided on site at the hotel free of charge.

Do you have room service?

The hotel is pleased to provide 24 hour room service

Do you have a pool and / or gym?

A pool to cool off in, and a gym so your regular exercise regime isn’t interrupted while you are travelling, is available at Pavilion on Northbourne. The outdoor pool is open daily for all guests, and the gym, located on Level 2 is open between 600hrs/6am to 2100hrs/9pm.

Can you smoke in the rooms?

Pavilion on Northbourne is a non-smoking hotel and smoking in the internal suite is not permitted. Fines will apply to guests who do not adhere to this policy.

Are pets allowed?

Pavilion on Northbourne does not permit pets. If you have an animal onsite at the hotel it is considered a breach of your accommodation conditions and you will be asked to leave or remove the animal.

Guide dogs are permitted and must have a medallion on their collar with the registration number and the owner must also carry a laminated pass (with the owner and dog’s name). Guide Dogs are required to be harnessed in public areas. Please advise ahead of time if you will be travelling with a Guide Dog.

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What would you like to do?

Stay

We have a room for everyone, stay at one of our contemporary hotels located in the heart of Canberra.

Dine

Dine with us, whether it's for breakfast, lunch or dinner, with your family friends of colleagues.

Meet

Looking to book your next function in Canberra? We can help your organise the perfect venue.

We have a room for everyone, stay at one of our contemporary hotels located in the heart of Canberra.

Dine with us, whether it's for breakfast, lunch or dinner, with your family friends of colleagues.

Looking to book your next function in Canberra? We can help your organise the perfect venue.

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Have you got more than 10 guests? Contact us

When are you coming?

How long will you stay with us?