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GeneralAccommodation | Dining | Functions VenueStaff 


At Pavilion on Northbourne, we love to hear from our guests. That's why we're sharing with you some of our recent reviews and also our 4-star TripAdvisor rating. Guests often mention our central location and attentive, friendly service, but don't take it from us, here's what people are saying.


General Reviews

Pleasant overnight stay

This hotel is a very comfortable, affordable & pleasant place to stay. The rooms are good, very clean with lovely fresh linens & towels. Some of the furniture is shabby but still clean & really only the carpet was the only let down. The staff are welcoming & helpful. The buffet breakfast is excellent & affordable. The free parking is also a bonus. I would definitely recommend this hotel.

Scott B, April 2023 (TripAdvisor)


Good for a working trip

They have great beds - very comfy!
The staff are very cheerful and helpful.
There's secure, free on-site parking (gotta keep the rental car safe!).
Nice clean swimming pool.
Decent sized mugs in the room for coffee.
Great breakfast - nicely cooked food, hot, plentiful, good coffee!

Carol-ACT, February 2023 (TripAdvisor)


Short visit to Canberra

Greatly enjoyed our accommodation at Pavilion on Northbourne during out stay in Canberra. The room service was great, and they took in to account our requests. The hotel was in a good location so we travel to the city as we needed.

Judith C, October 2022 (TripAdvisor)


The atrium is gorgeous

Only in Canberra for one night to go to the theatre and this was located just down the road. Caught the tram back and it stops almost outside the hotel. Room was very clean, nice size, and the atrium is gorgeous. Also had good parking.

Suzanna M, September 2022 (Google)


Great value hotel oozing charm

This is a simple hotel/motel that has been transformed into an unusually styled very pleasant mid range accomodation. It is like two circular hotels with a canvas top that looks like a high ceiling but then you notice there is a hole at the top because it is not a solid structure. The middle of the circle is a lovely huge atrium which divides into a restaurant and a bar area. We ate at the bar area because I preferred the menu but they both have the same ambiance. We got a 1 bedroom apartment which had a substantial rollaway bed for my teen. The room was simple but comfortable enough . The real gem of this hotel is the restaurant / bar area. It is also very well priced compared to other hotels/ Air BnBs in Canberra. We will definitely be back

Ozetravellers, September 2022 (TripAdvisor)


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Accommodation Reviews

Great for a sleep in

Very comfortable room, great bed, the curtains are thick and very dark, great for a sleep in. (Only problem was the staff forgot to note our requested late check-out so we were woken by a phone call.)
The restaurant staff were wonderful - friendly, entertaining and very helpful, even helping us with some simple breakfast out of hours. Dinner was delicious.
The place was easy to find and parking is free and secure. The gardens are fabulous, and I think the admittedly dated architecture and decor is cute. :) Should be more hotels with such character.

Sumara M, February 2023 (Google)


The room was clean and comfortable

A wonderful hotel! As usual, our home away from home each time we stay in Canberra. We recently stayed overnight and absolutely loved our stay. The staff are wonderful, professional and courteous, always obliging and up for a chat. The room was clean and comfortable, everything we needed for our overnight stay. We had drinks at the bar which were nice and had coffee in the restaurant the next morning - shout-out to the barista for a delicious coffee. Definitely recommend this hotel. We will definitely be staying again, thank you!

Chloe B, October 2022 (TripAdvisor)


All the facilities you need

We stayed at Pavillion hotel for 2 days and had a great experience at this place. Staff and service was great. The room had all the facilities you would need in a 2 day stay. Most importantly it was very neat and clean with a heater/ac service included. Room also had a small tea and coffee counter included in room rent. They have maintained a beautiful indoor garden which looks pleasant to eyes. All in all we had a very memorable and enjoyable stay at this hotel.

Shmalia H, October 2022 (Google)


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Dining Reviews               

Will come back

Love the atrium bar and restaurant (makes sense of the name!). Quiet comfortable room. Friendly, relaxed staff. The whole place has a faintly 70s vibe but well-maintained and lightly renovated. Will come back!

Timothy M, January 2023 (Google)


The snapper that I had that evening was exquisite.

The Pavilion on northbourne ticks all the boxes. Fabulous staff, great location, easy, free parking and wonderfully equipped and spacious rooms. The restaurant and bar were just the best. The snapper that I had that evening was exquisite. I could not fault this hotel and would highly recommend it.

Arno B, October 2022 (TripAdvisor)


Can't go wrong with the snapper and steak

Stayed here over the weekend with my wife and 2 young kids. Stayed at the serviced apartment and it was amazing. Spacious, warm and rooms were comfortable and clean. Layout made it very easy for the kids to run around and play while we cooked food or entertained guests. Also loved how they offer you $10 off the atrium each day you forego room servicing. We definitely used it and it was great for the environment!Atrium restaurant is also very good. Can't go wrong with the snapper and steak. Service is on point. Location is very good, close drive to anywhere around Canberra and it has plenty of parking.

Ronnie C, August 2022 (TripAdvisor)


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Functions & Events Venue Reviews

Review from Charitable Organisation’s Event at Pavilion

The survey questioned what people thought about the accommodation, venue, interactions with Pavilion staff, food and other conference things.  I’m happy to report that all questions about the Pavilion received a 10 out of 10. 

Our CEO has reported that ‘the venue and their staff clearly worked in harmony with our events team to create a conference that worked on all levels’. He found the responsiveness of the Pavilions team to be ‘helpful in meeting our needs and making our teams feel comfortable’.

Your support, responsiveness, sense of humour and overall interactions with each other and our teams were supportive and helpful.  I’ve never worked with a functions team (and I’ve run this conference for the past 4 years) that were as responsive as you all were. I also must say the staff loved the food. I also appreciate the quick turnarounds in dividing the rooms.  Thank you! We had many room changes and didn’t know if we could pull it off, but your team made it appear seamless.

Thank you also for treating our VIPs as VIPs.”

Shy,  December  2018 (via email)


Great stay, great food, friendly staff

“Stayed here for a business workshop. Staff all very friendly. Room very clean and in good order. We used one of the small conference rooms and the AV equipment was excellent. Food was very nice from the buffet breakfast, through to dinner in the Atrium. Great selection of beers too.”

David B,  July 2019 (TripAdvisor)


Amazing service

We booked seven rooms for our son’s Canberra wedding. We held a recovery breakfast at the Pavilion for 40. Buffet breakfast was spectacular and service was awesome. We spoke to others who had their wedding there . Everyone happy. Great atmosphere all round. Big thanks to all staff especially Gordon and his food and Bev team and Dan and the reception team.

LH, May 2022 (TripAdvisor)


Conference stay

“I recently stayed at the Pavilion for a weekend conference and was impressed with the efficiency, courtesy, and patience of the staff. My room was clean and spacious. The coffee machines need some improvement, but apart from that everything was great and I'd definitely stay here again.”

Judith B, July 2018 (TripAdvisor)


Best conference food EVER

“I attended a conference here last weekend (6 - 8 July) and I have never been to a conference with 190 attendees where the staff have been so solicitous and helpful - wanting to ensure we were all happy. 

All the food was amazing; from a huge range at the buffet breakfast (my fave was the little jars of Bircher muesli topped with nuts) but the hot food was yummy, morning tea of fresh homemade sausage rolls or custard tarts etc, to the lunch flatbread rolls filled with mayo chicken and crunchy coleslaw or beef and Swiss cheese sandwiches. 

Even the formal conference dinner was delicious and they usually aren’t! There was a manager called Gordon who deserves praise as he could not have been more helpful - does the man never sleep? He was always there to help! Seriously anyone looking for a conference venue in Canberra would be hard pushed to find a better venue. I hope our organisation rebooks for our next conference in 2020.”

Sarah F,  July 2018 (TripAdvisor)


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Reviews about our Staff

Pavilion comfort

I so enjoyed my at the Pavilion on Northbourne for 4 xnights. Wonderful atmosphere and absolutely amazing service, friendly, professional staff, a cool swim on hot afternoons, and meals in the atrium and restaurant were excellent. Thank you to all the staff. I recommended a stay at the Pavilion to all my friends and family.

Helen P, February 2023 (TripAdvisor)


I'd come back

Comfortable room with the standard amenities. Staff were lovely and the restaurant downstairs was nice.

David S, December 2022 (Google)


Friendly and professional

We have been using their services for several years now. never had any issues. They are always friendly and professional and will offer tips and advice to help you maintain your ducts.

Jonathan D, December 2022 (Google)


Staff and service were great

We stayed at Pavillion hotel for 2 days and had a great experience at this place. Staff and service was great. The room had all the facilities you would need in a 2 day stay. Most importantly it was very neat and clean with a heater/ac service included. Room also had a small tea and coffee counter included in room rent. They have maintained a beautiful indoor garden which looks pleasant to eyes. All in all we had a very memorable and enjoyable stay at this hotel.

Shmaila H, July 2022 (Google)        


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